Privacy, explained.

For young explorers

Who operates the game?

Swiko’s Letter Quest is published under the Whitsan Creative name. Richard Whitmore is the individual operator responsible for the game and this privacy notice. It is designed primarily for children aged 6–8; younger children may need adult help. For support or privacy questions, a parent or guardian can email whitsancreative@gmail.com.

Game progress stays on the device

This release has no player accounts, cloud-save service, advertising or in-app purchases. Accepted words, trail paths, completions, scores and preferences are saved locally on the device. Local recovery copies of previous saves may also be retained. The game does not upload this progress to the operator.

We do not ask players for their name, email address, date of birth, location, photos or contacts. The game does not include an operator analytics or tracking service. Device and operating-system backups are managed separately through your device settings.

Optional microphone help

Typing is always available. Supported iPhone and iPad devices can recognise English (US) on the device. If on-device recognition is unavailable, voice help is unavailable; the game does not fall back to a cloud transcription service. The game does not retain raw microphone recordings or send them to the operator.

Unconfirmed recognition results are temporary session information. A word that is reviewed and used becomes part of locally saved game progress, just like a typed word.

Voice mode listens again after an accepted word until the trail ends or you stop it. Choose Stop voice mode, type instead or leave the trail to stop. Listening also stops when the app goes into the background. Microphone permission can be revoked in your device settings. Ask a parent or guardian before enabling voice help.

Information you send to support

If a parent or guardian emails us, we receive their email address, message and any attachments they choose to send. We use these to respond to support and privacy requests, maintain service security and handle related legal obligations. We do not use support messages to advertise to children.

Please do not send children’s names, voice recordings, dates of birth or other unnecessary personal details. We do not ask for passwords. If unnecessary child information is sent, we will remove it when identified unless it is necessary to resolve the request or meet a legal obligation.

Support email is handled using Gmail. Google processes email under its applicable service terms and privacy policy. We keep support correspondence only as long as needed to handle the request and any related legal obligations or disputes, then delete it. A parent may request earlier deletion.

Visiting this website

Our website hosting and security providers may process technical connection information, such as IP addresses, browser information and request logs, to deliver these pages, prevent abuse and keep the website secure. This is separate from game progress stored on your device.

We have not added advertising, analytics scripts, contact forms, embedded social feeds or optional tracking cookies to these pages. Following an email or external link opens a separate service whose privacy practices apply. See the website platform’s privacy policy and the hosting infrastructure provider’s privacy policy for provider information.

Apple and device services

Apple’s App Store, TestFlight, operating-system diagnostics, permission controls and device backups are separate services governed by Apple’s policies and your settings. Beta feedback or crash information you share through TestFlight is handled through Apple’s beta-testing service and may be made available to the developer. Development previews may contact development services; this policy’s description of the installed game does not describe a Metro or Expo Go preview.

Your choices and privacy requests

You can play by typing without microphone access. To remove game progress, delete the app and manage any device backups separately. The operator cannot retrieve progress that is stored only on your device.

A parent or guardian can request access to, correction of or deletion of personal information sent to support by emailing the address above. Depending on where you live, you may also have rights to object to or restrict processing, receive a copy of your information or complain to a local privacy regulator. We may ask for proportionate information to verify a request; do not send passwords or identity documents in your first email.

Where applicable, responding to adult support enquiries and securing our service are based on our legitimate interests; legal obligations may also require certain processing. Email and hosting providers may process information outside your country under their applicable transfer arrangements. We do not sell personal information or use it for targeted advertising.

Changes to this policy

We will update this page if our practices change. Adding accounts, cloud saves, advertising, analytics or off-device speech processing would require a fresh privacy review and updated information before those features are enabled.